Help

Help centre

How to start, install and update Rivo, sign in, bring your data over and connect integrations. Can’t find an answer — write to us.

Getting started

Getting started: Cloud or your own serverHow Cloud, Managed VPS and Self-host differ, how to create your Rivo in the Cloud and what to do on day one.

Installing on your own serverServer requirements, one-command install, first sign-in with the PIN and which sections are enabled.
Updates, backup and restoreThe rivo update, rivo rollback, rivo backup and rivo restore commands, the backup passphrase, rotation, S3 upload and moving to a new server.

Managed VPS: server, SSH and controlsWhat the Managed VPS plan includes, how to get SSH access and where support ends, what the Stop, Start and Recreate buttons do and what is lost.
Managed VPS: backups and restoreWhich backups are taken for a Managed VPS, how long they are kept, how to restore the server or the data, and how to keep your own copy.

Signing in: PIN, password, code and passkeyHow to sign in to Rivo, change the PIN and password, turn on two-factor authentication, reset a password by email and protect important actions with a passkey.
Password vault and end-to-end encryptionWhat end-to-end encryption promises and what it doesn't, what the server sees, the master password and recovery code, disconnecting a device and revoking access.

Browser extensionInstalling the Rivo passwords extension in Chrome, Firefox and Safari, pairing it with your Rivo, autofill and unlinking.
iPhone app and widgetsConnecting the app to the Cloud or your own server, signing in, Face ID and passkey, home-screen widgets.
Connect your iPhone with a QR codeHow to sign in to the Rivo iPhone app with a QR code from the web — without typing the address, password or PIN. How long the code lives and what to do if it does not work.

Calendar: “This time is already taken”What the event overlap warning means, which events count as busy, how to move an event to a free slot or create it anyway.

Import from CSV, XLSX and vCardBringing transactions, contacts and tasks over from spreadsheets and bank statements: column mapping, duplicates, rolling an import back.
Exporting all your data and deleting your accountHow to download an archive with all your data, what's in it, and how to delete a Cloud account with a cancellation period.
Moving between the Cloud and your own installationHow to move all your data from the Cloud to your own server, back again, or between servers — with the “All my data” archive, nothing lost, no support needed.

API tokens and OpenAPIIssuing tokens with limited scopes for scripts, MCP and bots, the OpenAPI description of the API and error codes.
MCP server: Claude and other assistantsHow to connect Claude Desktop, Claude Code or another MCP client to your Rivo: finance and network with an API token.
Booking and webhooksA public page for booking meetings, meeting types with prices, notifications and outgoing webhooks with signatures and retries.

Plans and paymentThe three plans and how they differ, paying in USDT (TRC-20), your account and the license key.